Terms of Service
Effective Date: December 1, 2025
1. Acceptance of Terms
By accessing or using Maddox Medical's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
Maddox Medical provides durable medical equipment (DME) including oxygen equipment and related medical supplies. We serve individual customers, healthcare facilities, and government entities including the Veterans Administration.
3. Eligibility
You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this requirement.
4. Orders and Payment
- All orders are subject to acceptance and availability
- Prices are subject to change without notice
- Payment is due at the time of order unless other arrangements have been made
- We accept various forms of payment including insurance assignment when applicable
5. Prescriptions and Medical Information
Certain DME products require a valid prescription from a licensed healthcare provider. You are responsible for providing accurate medical information and valid prescriptions as required.
6. Delivery and Returns
- Delivery times are estimates and may vary
- Return policies vary by product type and are subject to applicable regulations
- Defective products may be returned or exchanged in accordance with our return policy
7. Use of Website
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Transmit any harmful code or malware
8. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Maddox Medical or its licensors and is protected by copyright and trademark laws.
9. Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted or error-free.
10. Limitation of Liability
To the fullest extent permitted by law, Maddox Medical shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.
11. Indemnification
You agree to indemnify and hold harmless Maddox Medical and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or violation of these Terms.
12. Compliance with Laws
You agree to comply with all applicable federal, state, and local laws and regulations in connection with your use of our services, including healthcare and privacy laws.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Arizona, without regard to its conflict of law provisions.
14. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
16. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Maddox Medical
1044 N Arizona Blvd, Coolidge, Arizona, 85128
info@maddoxmedical.com