Privacy Policy
Effective Date: December 1, 2025
1. Introduction
Maddox Medical ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name, address, email address, and phone number
- Medical information necessary for providing durable medical equipment (DME) services
- Insurance and payment information
- Information collected automatically through cookies and similar technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our DME services
- Process orders and transactions
- Communicate with you about our services
- Comply with legal obligations and regulatory requirements
- Prevent fraud and enhance security
4. How We Share Your Information
We may share your information with:
- Healthcare providers and insurance companies as necessary for service delivery
- Government agencies, including the Veterans Administration, when required by law or contract
- Service providers who assist us in operating our business
- Legal authorities when required by law or to protect our rights
5. HIPAA Compliance
We comply with the Health Insurance Portability and Accountability Act (HIPAA) and protect your protected health information (PHI) in accordance with applicable federal and state laws.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your information, subject to legal requirements
- Opt out of marketing communications
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Maddox Medical
1044 N Arizona Blvd, Coolidge, Arizona, 85128
info@maddoxmedical.com